Hi! I’m Erik, a UX & Service Designer. Based on empathy, I help my clients to deliver desirable user experiences to their customers. Together, we make sure that the experiences we design for, perfectly combine human needs & behaviours with business objectives and feasible technology.
This is called human-centered design. I’ll set you up with a super-concrete, quick & effective process that delivers optimal business value every time. This way of working is referred to as Design Thinking.
You may have heard different terms such as UX design, UX research, Service Design, CX, Lean, Google’s Design Sprint, Design Thinking, and more. In reality, most of them are just slightly different approaches to work in an effective, agile way with design and innovation. A design thinking process can be run in a month. In a week. Or in an hour. It’s not about the format – it’s about the outcome, and to optimize impact.
Release yourself & your co-workers from wasted meetings, the fear of doing mistakes, and all the risks that comes out of opinion-centered work. You want your product or service to be desired by you customers. You want work to be fun & engaging. You want motivated employees. So let’s make it happen.